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Shipping

shipping

All orders are sent by NORMAL POST with the Post Office, which is mostly reliable but I cannot guarantee exact delivery times.  Postage will be R55 and usually takes 5-7 days to reach most areas in South Africa. If you would prefer a Courier to deliver your order, please ask me to get a quote for you.  3 day courier is around R170 – R200 if in a main area.

Shipping Policy: Items sent by post office are sent at the customers risk, and while I will do everything I can to track parcels and follow up on sent orders, I cannot be held responsible for lost/damaged parcels or for parcels that are not collected by the customer from the post office, as it is up to the customer to track the parcel with the tracking information, which is sent to you once shipped. If a parcel is not collected and sent back to me, it will be the responsibility of the customer to cover re-shipping costs, and the order will then be resent.

ORDERS: Once payment is received for an order, the order will be made and sent usually within a day or two, at most a week on larger orders and you will be sent a tracking number to track your parcel.

TRACKING: Parcels can be tracked on 0860 111 502 or type the tracking number eg: pe123456789za into the space on http://sms.postoffice.co.za/trackingparcels/ and it will show the tracking information for the parcel.

The greatest care is taken to package all items so that they reach you in perfect condition.

PLEASE NOTE; ALL ORDERS ARE MADE TO ORDER, AND WHILE I TRY TO MAKE AND SEND MOST ORDERS WITHIN 3-5 DAYS OF RECEIVING THE ORDER, ON ORDERS OF MULTIPLE ITEMS I MAY TAKE LONGER, SO PLEASE CONTACT ME TO DISCUSS WHEN I WILL BE ABLE TO SEND YOUR ORDER IF TIME SENSITIVE.

COURIER

If your order is urgent, orders can be sent by courier, but I will have to get a quote so just email me at icarusrose@gmail.com for a courier quote.  Courier to Capetown/Port Elizabeth is possible sent overnight (Will cost around R170 – R250), but please note that overnight to Joburg is very expensive (R800 +), so cheapest option to other areas is 3 day econo courier (around R170 – R200)  which I will have to get a quote for based on your area.  The wings are very light, but due to the size, they are charged volumetrically, which is why courier can be a more costly option.